Alana Ward, PMHNP | Talkiatry
Alana Ward, PMHNP
Education and training
- Kent State University Master of Science in Nursing (MSN)
Get to know
Alana Ward, PMHNP
Alana Ward is a board certified psychiatric mental health nurse practitioner (PMHNP). Alan has been practicing since 2018 and has experience with individuals of all ages. Prior to becoming a PMHNP, Alana worked as a registered nurse in critical care and psychiatry. As a PMHNP, she has experience working on inpatient adult and geriatric psychiatric units, as well as providing psychiatric evaluations and consultations to individuals on medical units and emergency rooms at hospitals. Alana is very experienced working in outpatient settings managing various psychiatric diagnoses. She has also helped manage individuals in long term care facilities and assisted living facilities. When Alana is not providing direct patient care, she will on occasion help with instructing future nurses at Kent State University. Alana graduated with her Master's of Science in Nursing from Kent State University, and is board certified as a Psychiatric Mental Health Nurse Practitioner through the American Nurse Credentialing Center. Alana enjoys treating a variety of mental health diagnoses including depression, anxiety, obsessive compulsive disorder, mood disorders such as bipolar disorder, and various psychotic disorders. She believes in client-centered care, where clients get a say in their treatment in order to help make them feel their best. Alana truly believes that therapy is a crucial part of successfully treating any mental health diagnosis, in combination with medication management when warranted. Alana likes to add mindfulness and cognitive behavioral therapy techniques to her medication management appointments to help individuals receive effective, quality care.

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Kevin Lu, MD
Staff Psychiatrist
Dr. Kevin Lu is a board certified adult psychiatrist. In addition to medication management, he integrates elements of psychotherapy, psychoeducation, lifestyle changes, and relationship skills into his approach. He enjoys working with a variety of individuals and conditions, with particular experience with veterans, immigrants, and university students. He has a friendly and casual style, and prioritizes strong therapeutic relationships in his work. Dr. Lu completed his undergraduate studies at New York University's Stern School of Business, and after a short career in finance, he made a transition into medicine. He received his medical degree from the Zucker School of Medicine at Hofstra/Northwell, and completed residency training in psychiatry at the University of Arizona in Tucson.

Shalin Shah, MD
Staff Psychiatrist
Dr. Shalin Shah earned his undergraduate degree from Northwestern University, his medical degree from Texas A&M University College of Medicine, and completed psychiatry residency at the University of Colorado Anschutz School of Medicine. He is ABPN certified in Psychiatry and completed a rigorous 3-year psychotherapy scholars track, gaining experience across multiple therapeutic modalities. During residency, he served as outpatient chief resident and was recognized with a selective service excellence and leadership award. Before medical school, he worked as a project manager for a large electronic health corporation.
Dr. Shah believes trust is the foundation of meaningful treatment. He aims to create a space where patients feel seen and supported yet thoughtfully challenged, using genuine curiosity, warm humor, humility, and a direct style. He collaborates with each patient to develop holistic, realistic treatment plans that may or may not include medication. His therapeutic work blends psychodynamic and humanistic approaches, with availability for a limited number of weekly psychotherapy patients.
In the first appointment, Dr. Shah explores each patient’s life story, asking detailed questions to understand them as a whole person. He then focuses on their immediate concerns and works collaboratively over time to refine a treatment plan that balances symptom relief with deeper, long-term healing. He thinks integrative and holistically, considering medical and mental health history, lifestyle, self-narrative, psychological structure, cultural and spiritual background, and broader societal influences.

Wayne McIntosh, PMHNP
Staff Nurse Practitioner
Wayne R. McIntosh, PMHNP-BC, is a dedicated mental health professional with over a decade of experience in psychiatric care. He earned his advanced nursing degree with distinction from Arizona State University and also holds a Bachelor of Science in Nursing from Grand Canyon University and an Associate of Science in Nursing from Harry S. Truman College. He has been a board-certified Psychiatric Mental Health Nurse Practitioner (PMHNP-BC) since 2015.
Wayne specializes in family-centered care, working with individuals aged 18 to 65. Whether supporting patients through anxiety, depression, ADHD, or life transitions, he develops personalized diagnostic and treatment plans that may include therapy, coping strategies, and, when appropriate, medication. His approach emphasizes clear communication and collaboration, empowering patients to understand their challenges, apply practical tools, and achieve lasting change.
Throughout his career, Wayne has served as a Psychiatric Nurse Practitioner and Associate Director of Medical Services, leading multidisciplinary teams and promoting accessible, high-quality care. As a Faculty Associate at Arizona State University, he has mentored future nurse leaders, focusing on clinical excellence and patient advocacy. His military background and volunteer work further reflect his commitment to serving diverse populations with compassion and respect.

Michael Fiori, MD
Staff Psychiatrist
Dr. Michael Fiori is Board Certified in Adult Psychiatry and Addiction Medicine. He has practiced general psychiatry for 37 years, and has also sub-specialized in Addiction Psychiatry for the past 20 years. Dr. Fiori's practice emphasizes Diagnostic Clarification, which is an ongoing process. He is highly trained and experienced in the biological and psychosocial underpinnings of psychiatric problems. He typically follows diagnostic evaluations with 30-minute follow up visits for medication adjustments and brief therapy. Dr. Fiori often enjoys collaborating with outside therapists when needed. Dr. Fiori graduated from Amherst College and received his medical degree from NY Medical College. He subsequently completed his residency in psychiatry at the Mount Sinai Medical Center in NYC. He excelled in Academic Psychiatry as both a teacher and a mentor. His practice has always combined medications with evidence-based therapies to alleviate suffering and maximize functioning. In addition to his work as a Board Certified Adult Psychiatrist, he has specialized in helping patients suffering from Substance Use Disorders. Dr. Fiori is Board Certified in Addiction Medicine, and helps patients understand the interrelationships between their Substance Use Disorders and their Psychiatric illnesses.

Jacqueline Hong, MD
Staff Psychiatrist
Dr. Jacqueline Hong is a board-certified adult psychiatrist who takes a genuine interest in her patients and values collaborative decision-making. Over the past 4 years of practicing, she has followed a holistic model of care that accounts for the physical, mental, social, and spiritual needs of the individual. She has a down-to-earth, patient, and warm personality, and prides herself on timeliness and professionalism. Though Dr. Hong focuses on medication management, she has a passion for supportive therapy with elements of CBT, psychodynamic therapy, and mindfulness. She may also recommend that a therapist be included in your care team if more specialized therapy is required. Dr. Hong graduated summa cum laude from Grove City College, and completed medical school at UTMB at Galveston. She finished her residency at Memorial Healthcare System in FL, where she held a leadership position in Graduate Medical Education. Dr. Hong has experience in treating a wide range of disorders, including depression, anxiety, OCD, PTSD, ADHD, schizophrenia, bipolar disorder, and addiction. She has worked with adolescent, geriatric, pregnant, and medically complex patients. Growing up in a Korean immigrant household and training in the ethnically diverse South Florida region has informed her of the unique struggles that immigrant populations face. Dr. Hong has a special interest in treating mood and anxiety disorders. Outside of the office, Dr. Hong enjoys art, cinema, and powerlifting.

Robynn Cavaliere, PMHNP
Staff Nurse Practitioner
Robynn Cavaliere, PMHNP-BC, is a nationally board-certified Psychiatric Mental Health Nurse Practitioner. She earned her nursing practice degree from the University of San Diego (USD). Her passion for helping others began at the age of 16 when she became an EMT and volunteered with a local emergency unit. Inspired by a strong belief in service to country and a desire to follow in her brothers’ footsteps, she proudly served in the United States Marine Corps.
Robynn’s nursing journey began over two decades ago, driven by a deep calling to care for others. She started her career as an LVN on medical/surgical/telemetry floors, advanced to an RN in the emergency room, and eventually became a psychiatric nurse practitioner.
Her extensive nursing experience spans a wide range of clinical settings and patient populations, shaping her approach to interviewing, assessment, and intervention. Robynn applies the Biopsychosocial Model in every patient encounter, believing that a comprehensive understanding of the whole person leads to more effective treatment recommendations, improved outcomes, and better prognoses.
She is deeply committed to making a positive impact in her patients’ lives and giving back to the nursing profession. Robynn precepts student nurse practitioners in her practice and serves as a Clinical Assistant Professor at USD, where she helps educate the next generation of healthcare providers.
Robynn emphasizes the importance of comprehensive assessments, active listening, and building therapeutic alliances that foster trust and create a safe space for patients to share their thoughts and concerns. She collaborates closely with patients to ensure they feel heard, encourages active participation in their treatment, and provides education to enhance insight and promote behavioral change. Her approach includes supportive psychotherapy and incorporates techniques from Cognitive Behavioral Therapy (CBT), Interpersonal Therapy, Reality Therapy, and Solution-Focused Therapy during medication management visits.