New Patient Portal Beta is Now Live

january 2026

Our new patient portal beta is now live on the web and available as a mobile app in the App Store and Google Play.

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We’re building a new, better patient portal

Our new patient portal is one more way we make care accessible. It’s a more personalized, intuitive experience designed to help you:

Woman holding a prescription bottle while using a smartphone, with a Talkiatry virtual care app screen shown beside her.

Schedule and manage visits

Manage prescriptions

View documents and lab results

Join your virtual visits

* This beta is an early version of that experience. Additional features, like secure messaging, will be added in future releases.

patient portal beta

FAQs

What’s available in the new patient portal beta?

Is there a cost to my health system?

We recommend continuing to use Healow as your primary portal for all current care needs for now. 

With our patient portal beta, you can schedule visits, manage prescriptions, view lab results and other documents, and join your virtual visits. Future versions will include additional functionality, like secure messaging.

You can access both the web and app versions of the patient portal beta with your login.

What’s happening to the current patient portal (Healow)?

Is there a cost to my health system?

Nothing yet. You can continue using Healow as your primary portal for your current care needs.

Appointment scheduling will continue to work as it does today through Talkiatry’s web portal. The new Talkiatry patient portal beta simply gives you additional optional features you can start using now if you’d like. You can switch between Healow and our patient portal at any time.

Eventually, all services will move to our native patient portal. We’ll share reminders and clear instructions well before that change happens later this year. In the meantime, there is no impact to your care, existing appointments, or medical records.

Have feedback on the patient portal beta?

We’d love to hear from you. If you’re using the patient portal beta via web or app, your feedback helps us improve the experience for everyone.

Please submit feedback here at any time.